At Kemedress, every gown is crafted with care. To ensure transparency, please review our processing times, shipping methods, and costs below.
Shipping Methods & Couriers We partner with trusted international carriers, including DHL, UPS, EMS, and FedEx, to deliver your dress safely from our workshop in Suzhou, China to your door. The specific courier is selected based on your delivery destination.
Estimated Delivery Times Because we do not hold inventory, every dress—whether a standard size or custom-measured—is personally tailored from scratch just for you. Your patience ensures you receive the highest quality design.
1. Special Occasion & Wedding Dresses (Standard Order)
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Processing/Tailoring Time: 14 to 17 business days. (Note: Dresses with heavy, intricate handmade details may require up to 25 days to process).
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Transit/Shipping Time: 3 to 7 business days.
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Total Estimated Delivery: 17 to 24 business days.
2. Special Occasion & Wedding Dresses (Rush Order)
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Processing/Tailoring Time: 10 business days.
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Transit/Shipping Time: 3 to 5 business days.
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Total Estimated Delivery: 13 to 15 business days.
3. Casual Dresses
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Total Estimated Delivery: Approximately 10 business days from the date your order is placed.
Shipping Costs Shipping fees are calculated based on the precise weight of your items. The exact shipping cost will be displayed at checkout before you complete your purchase.
Special Occasion & Wedding Dresses:
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0.0 kg – 2.0 kg: $30.00 USD
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2.01 kg – 5.0 kg: $45.00 USD
Accessories:
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0.0 kg – 2.0 kg: $8.00 USD
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2.01 kg – 5.0 kg: $25.00 USD
Contact Information
If you have any questions regarding your shipping status, please reach out to our team:
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Email: info@kemedress.net
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Phone: +86 15366992052
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Business Hours: 9:00 am to 6:00 pm (UTC+8)
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Address: Suzhou Huqiu Bridal Veil City, Unit A
Huqiu District, Suzhou
Jiangsu, 215100
China